TELESALES | inVerita

PROJECT DESCRIPTION

The inVerita team developed a user-friendly application that enables outlets to place orders independently, this way, reducing the need for frequent in-person visits by sales representatives. We also created a web application tailored for the client’s call centers to improve communication and task management for greater efficiency.

CLIENT BACKGROUND

Our clients are two global leaders in the Fast-Moving Consumer Goods (FMCG) industry. Among the oldest and most established multinational companies in the world, their products are available in over 180 countries. With headquarters in London, England, and Leuven, Belgium, these corporations are synonymous with quality and innovation in their field.

BUSINESS CHALLENGE

Our client’s sales representatives spent significant time visiting outlets to offer products and process orders, leading to inefficiencies and increased costs.

They needed to find a solution to reduce human resources costs while still ensuring maximum business efficiency. Having a huge network of trading points all over the world, they also wanted to find the most efficient way for their business information to be managed quickly, securely, and safely.

TECHNOLOGY STACK

.NET core, MS SQL, SignalR, Angular 5, DevExtreme

VALUE DELIVERED

Our developers created a new web platform, including all of the backend architecture behind it. This includes a well-designed web application that allows end-users to optimize their purchases, calculate order sums, and monitor additional information about the outlet for which the order was made.

With all data already saved in the application, the client can easily make a call to any specific outlet. They can also organize work assignments for call center workers.

LET'S CREATE TOGETHER

DOSE-CONTROLLED MEDICATION DELIVERY

TELEMEDICINE SOFTWARE

SALES PROCESS GAMIFICATION SOLUTION