A custom TMS should include order management and load planning, multi-mode carrier selection with rate shopping across road, rail, air, and ocean, automated freight booking and tender management, real-time shipment visibility with GPS and carrier API tracking, freight audit and payment automation, customs and trade compliance documentation, analytics dashboards for carrier performance, cost per lane, and on-time delivery metrics, customer portal access for shipment status, exception management and alerts, and integration with ERP, WMS, and e-commerce platforms. Advanced TMS platforms add AI-powered route optimization, dynamic pricing, and predictive delivery date estimation.