Easier is better. One of the web design best practices is to make communication between your company and client simple and flawless. No one wants to make a call or fill in the form with multiple questions. Customers want immediate answers and control over the conversation. Therefore chatbots exist. This is a chat interface programmed in such a way that a website visitor experiences a conversation in a human-like manner. Visitors get the answers immediately, so they can quickly get the information they wanted to figure out. you may choose between simple chatbots (that respond to pre-written words and commands) and advanced chatbots (with the help of AI they can understand basic language and communication).
Obviously, corporations will be able to save money on recruiting managers and focus their efforts elsewhere as a result of this. By way of example, a couple of the tasks that the AI chatbot accomplishes are:
- Enhance navigation and make it more entertaining, mostly like taking a guided tour across the website, as virtual assistants who will converse with visitors to the sites.
- Obtain and analyze the data from individuals who engage with the chatbot in order to enhance offerings and advertising strategy.
- They handle sales inquiries focused on frequently asked questions and specific responses. This will enable the collection of leads that can be transformed based on the data supplied.
#4 Simple Navigation
What are you most likely to do if you can’t figure it out on an apparel website? You will close it and open another one. Simple navigation is one of the determining factors of visitors’ interaction on your website. Simple headings divided into logical categories usually followed by the dropdown menus below are the prerequisite of a pleasant user experience. Having scanned the main page of the website, a visitor should immediately understand where the category they were looking for is located. To organize the information on your website in the best possible way, try on the shoes of its visitor.
It needs to take no more than three clicks to reach your solution. The navigation and icons on the website must be straightforward and apparent so that visitors can discover it easily. There are several options for accomplishing the above:
- Make Use of Simple Language.
In your navigation, basic phrases like "Home" and "Contact& Support" are more efficient. Employ unique terms only if you want to stand out, as this may cause confusion among your visitors.
Breadcrumbs keep track of a user's location on a website and show it. These make it simple for a user to go back to a prior page by retracing their steps. Breadcrumbs can be particularly beneficial for e-commerce websites.
- Customize Your Navigation.
If you have a website with minimal content, you may just require a few search functions. Further sophisticated navigation may be required with heavy material. If there is a lot of content accessible, informative giant menus provide a direct roadmap for your consumers to get the information they require.
#5 Prioritized SEO
Search engine optimization stands for increasing both: the quality and quantity of website traffic. Knowing what people are searching for and in what words brings you endless possibilities to bring them solutions that your website offers. Most people have the wrong assumption that social media and paid advertising bring the lion’s share of traffic. Though the greater part of online traffic is driven by search engines. Only 2,8% of people searching online in the US click on paid advertisements. And while advertisements require continuous funding, SEO can increase your traffic over time without any additional costs.
The following are a few extra techniques for improving your site's search engine optimization:
A page's headline or a post's title will be the header tag. Because search engines look for keywords in H1 tags, assure your title contains the most important details.
- Reasonable Title and Meta-description Tags
Appropriate title tags and meta descriptions assist search engines in comprehending and indexing a page's material.
- Use Descriptive URLs that are Brief and Easy to Remember
Keywords are frequently included in simple URLs that are accessible by people (rather than a large string of integers).
#6 Color Scheme
Visitors make a judgment about your website in less than a minute. And a large part of their first impression belongs to the choice of colors you have made. The color scheme will represent your brand and evoke associations in customers’ cognition. Think about Coca-Cola, for example. The color combination that comes to your mind is red and white. You won’t be surprised to know that red is the main color of their website too.
By the way, designers recommend choosing from 1 to 4 colors, including base, accent, and neutral.
#7 Speed Optimization
More than 40% of visitors will leave the website that takes more than 3 seconds to download. The more complex the page is, the longer the loading time the website visitors will experience. Your website should fly. With Google's 2021 algorithm upgrade, speed is now more vital than ever for SEO. The above reflects consumers' increased demands for loading speed, as 53% of visitors will quit a website that takes longer than three seconds to open. The days of patiently waiting for loading screens are gone forever. The best way to ensure your website functions at great speed is by hiring the right developers who will take care of file compression, prefetching, removing unused CSS and JS, video and image optimization, etc. What is more, the services Lighthouse and Google PageSpeed Insights may be used to evaluate your website system performance. If you are interested in the matter, we have an article about it.
#8 Text Minimization
It’s funny to mention it in a blog, but loads of text make people bored. Your website content should be readable, targeted, and aesthetically put. Opening a web page, people don’t absorb the whole text, they scan it, jumping from one paragraph to another. The study held by Nielsen Norman Group shows that people read from 20% to 28% of the website information. So, make sure you get straight to the point in your content with the right font size and lines between 50–60 characters.
#9 Usage of Human Faces